Job Description

Key Skills Required

Excellent English communication (mandatory) Minimum 6 months ICC experience Strong customer handling and multitasking skills Comfortable with blended process (voice + non-voice) Basic computer literacy Professional email and chat handling

Eligibility Criteria

Education:

Any Graduate / Undergraduate

Experience:

Minimum 6 months in ICC (Inbound/Outbound Customer Care)

Skills:

Excellent English communication (Mandatory)

Availability:

Immediate joiners preferred
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹31,000.00 per month

Benefits:

Provident Fund
Education:

Bachelor's (Required)
Experience:

Excellent English Communication Skills: 1 year (Required) ICC Experience (Inbound/Outbound Customer Care): 1 year (Required) Voice + Non-Voice (Blended Process): 1 year (Required) Customer Handling & Problem-Solving Abilities: 1 year (Required) Basic Computer Literacy: 1 year (Required) Professional Email & Chat Handling: 1 year (Required) Comfortable with rotational shifts: 1 year (Required) Strong Customer Service Mindset: 1 year (Required) Familiarity with 75 Versant Communication Assessment: 1 year (Required)
Language:

English (Required)
Location:

Gurgaon, Haryana (Required)
Work Location: In person