Customer Support Executive (Female candidates only)
Roles & Responsibilities
Greet and assist customers in-store, over the phone, and via digital platforms.
Handle customer inquiries related to Website Orders, Refund queries, Stock availability and promotions.
Manage sales transactions, billing, and returns/exchanges efficiently and accurately.
Provide styling suggestions and guide customers in selecting suitable apparel.
Address and resolve customer complaints in a professional and timely manner.
Maintain customer records, feedback, and service logs for continuous improvement.
Coordinate with inventory, sales, and warehouse teams for order fulfillment.
Ensure store/desk area is clean, organized, and aligned with brand presentation standards.
Support loyalty programs, promotions, and after-sales services.
Qualification
Any Degree
Hindi language must
Experience
1 - 2 years experience in Customer Support in Retail Textiles Brands industry
Job Location
Nungambakkam, Chennai
Contact
Karthikeyan Venkataraman
Job Type: Full-time
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
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