Job Description

: Job Title - Customer Success Learning Specialist (HCM Cloud) : . Engage with cloud customers and help them identify and create a Personalized Training Plan based on the content assets and services already available. . Leverage knowledge of HCM cloud / Peoplesoft / EBS and identify tailored learning plan to bridge skill gaps. . Work with customers to identify any unique learning goals they might have (example, getting certified, meeting an implementation deadline, training specific users etc). . Work with learning administrators to identify team learning goals and map learning plans to help them be successful. . Identify any special needs that customers have and leverage existing resources to accelerate the learning adoption. . Identify learning trends and new content needed to keep learning subscriptions current and modern . Speak to our learning offerings with passion to drive learning adoption. Skills & competencies required: . 2 to 5 years of IT experience in Oracle HCM Cloud or other on-premise Oracle applications like PeopleSoft or Oracle EBS. . Any experience as QA - manual testing consultant Or Support & maintenance consultant or implementation consultant in Oracle applications is required . Having Oracle Cloud applications certification or formal training will be an advantage. . Business process understanding in any of below modules: Core - HR, Global / NA Payroll, Benefits, Absence management . Technical skills such as Fast formula, HCM extracts, OTBI, BI publisher is an advantage . Any experience in training new team members or preparing training documentation is an advantage . Excellent communication and presentation skills is a must. . Any experience in client facing role is an advantage. . Candidate should be Self-motivated, team player and have great learning attitude . Ability to prioritize and perform effectively under pressure. . Professional with good organizational and planning skills Shift timing: EMEA shift 1PM to 10PM IST Location: Bangalore , OTP Additional Sills:

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