Job Description

Customer Solution Center-Technical This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. : Who We Are: Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring

Customer Solution Center-Technical This role has been designated as 'Edge', which means you will primarily work outside of an HPE office. : Who We Are: Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. We enable customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure. Customer Solution Centers are made up of teams that provide remote (offsite) service customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical). . Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements. Ability to articulate clearly, recommend and explain resolutions /clients. Understand and utilize ITIL. Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc. First Level University degree: a) technical, b) non-technical (i.e., Bachelor of Arts/ Science). Typically 3-4 year completion beyond High School level, BA/BS or equivalent experience. 5-7 years experience in relevant technologies and customer environments. Relevant industry qualification where applicable. Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem solving skills. We are looking for you to join our team as a Kubernetes Engineer to design, build and implement cloud-native architectures with Kubernetes and related technologies for us. Responsible for overall Docker & Kubernetes setup, configuration and Architecture. Configuring and maintaining/ supporting a large scale Docker based environment using kubernetes. Troubleshoot and resolve issues within the Docker and kubernetes environment. Ensure proper operational aspects including monitoring, reporting, backup for both Docker hosts and associated images and containers. Good knowledge of Hadoop Architecture and understanding of distributed systems and distributed computation. Good Understanding of Linux and Networking concepts. General operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, basic of memory, cpu, OS, storage and networks. Intermediate Shell Scripting skills and Basic programming skills ideally in Java or Python Excellent oral and written communication skills with multi-tasking ability. Should be a self-starter who is excited about learning new technology. Self-driven, Ability to work independently and as part of a team with proven track record Open to working non-standard hours (Night Shifts) including weekends. What we can offer you: A competitive salary and extensive social benefits Diverse and dynamic work environment Work-life balance and support for career development An amazing life inside the element! Then let's stay connected! #India HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Job: Services Job Level: Intermediate Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.