Customer Services Advisor (uk) Process Fresher Required

Year    Faridabad, Haryana, India

Job Description

Company:We are UK based Digital Marketing Consultancy Firm. NetCare Digital Marketing Agency. We Provide Total Digital Marketing Solution for Small & Mid Scale Business.Desired Candidate Profile

  • Bachelors degree / UG
  • A genuine sales interest
  • Excellent communication
  • Problem solver
  • Exceptional organizational skills
  • Creative thinker
  • Team player
Job Benefits & PerksEligibility criteria: The candidate must have experience in International Inbound Customer Support.
  • The candidate must have experience in International Inbound Customer Support.
  • Flexible to work in UK shift
  • Should able to join immediately
  • Must have English Fluency
  • Benefits: Fixed Salary
  • Process: Inbound Sales Executive
  • Shift: UK Shift (12.30 PM to 10.30 PM)
  • Candidates from Faridabad will be given preference
  • No Transportation will be provided
:**DO NOT APPLY IF YOU DON'T HAVE AN INTERNATIONAL CALLING or VOICE EXPERIENCE**
  • Answering inbound calls of customers and clients to learn about and address their needs, complaints, or other issues with products or services
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Responsible for generate sales through inbound and outbound calls.
  • Inbound calls to be handled from the US, Australia, UK
  • Sales and Cross Sales
  • Website chats in order to qualify leads into Sales opportunities
  • Providing solutions to customer's queries, handling their objections effectively
  • Rigorous follow ups and managing outbound calls on business leads and leads generated from various events
  • Updating information on CRM and maintaining detailed database of all the prospective leads and their status
  • Routing qualified opportunities to sales executives
  • Communicate the company's brand values to ensure the highest number of conversions
  • Execute strategy and process given by Sales Head
  • Customer Handing
  • Learning about Company's products, services, marketing Campaigns and to understand how these campaigns, products and services align to customer needs
  • Explaining all the products, services and ongoing offers to our prospective customers
  • Providing solutions to customer's queries, handling their objections effectively
Job Types: Full-time, Regular / Permanent, FresherSalary: ?15,000.00 - ?18,000.00 per monthBenefits:
  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
Schedule:
  • Monday to Friday
  • Rotational shift
  • UK shift
Supplemental pay types:
  • Commission pay
  • Performance bonus
Ability to commute/relocate:
  • Faridabad, Faridabad - 121006, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Preferred)
Experience:
  • Inside sales: 1 year (Required)
  • Customer service: 1 year (Required)
  • Customer support: 1 year (Required)
Language:
  • English (Required)
Shift availability:
  • Day Shift (Required)
  • Night Shift (Required)
Speak with the employer
+91 9667754563

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2852171
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Faridabad, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year