Job Description

About Tring

Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DMs on Instagram, Star Hour, etc. Tring has a roster of more than 10,000+ celebrities from Bollywood, TV stars, singers, regional movie stars, international stars, sports stars, music composers, etc. with the likes of Saina Nehwal, Sayani Gupta, Daisy Shah, Shamita Shetty, Viswanathan Anand, Tulsi Kumar, Salim Merchant, amongst international celebrities viz. David Koechner, Enrique Arce, etc. to name a few. Tring is founded by Akshay Saini, Rahul Saini, and Pranav Chabhadia, and the investors include celebrity photographer and movie producer Atul Kasbekar, along with industry leaders and start-up veterans: Kalyan Krishnamurthy (CEO Of Flipkart), Sujeet Kumar (CEO of Udaan), Gaurav Munjal (CEO of Unacademy), and Ekta Kapoor's Alt Balaji Entertainment, amongst others.

Activity on Internshala

Hiring since May 2021

39 opportunities posted

14 candidates hired

About the internship

Selected intern's day-to-day responsibilities include:

1. Working on calling and following up with customers and assisting them with placing orders via our website
2. Working on responding to customer queries in a timely and accurate way, via phone and chat
3. Working on identifying customer needs and helping customers use specific features
4. Working on updating our internal databases with information about technical issues and useful discussions with customers
5. Working on sharing feature requests and effective workarounds with team members
6. Working on informing customers about new features and functionalities
7. Working on gathering customer feedback and sharing it with our product, sales, and marketing teams

Skills & Requirements:

1. Telemarketing skills
2. Excellent oral and written communication skills
3. Customer service skills (preferred)
4. Good typing skills
5. Excellent problem-solving skills
6. Multi-tasking abilities
7. Experience as a customer support specialist or similar CS role
8. Experience with a start-up (preferred)
9. Understanding of CRM system

Note: Training will be provided

Skill(s) required

Client Relationship

Learn these skills on Internshala Trainings

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 28th Oct'22 and 2nd Dec'22

3. are available for duration of 3 months

4. have relevant skills and interests

• Women wanting to start/restart their career can also apply.

Perks

Letter of recommendation Flexible work hours Informal dress code

Number of openings

6