Customer Service Representative

Year    HR, IN, India

Job Description

Answering Inquiries:

Responding to phone calls, emails, live chats, or social media messages.

Complaint Handling:

Managing customer dissatisfaction with patience and professionalism.

Sales Support:

Assisting with reservations, upselling, or cross-selling when appropriate.

Documentation:

Recording interactions, updating customer accounts, and tracking service requests.

Proactive Outreach:

Following up with customers to ensure satisfaction and prevent future issues.

Team Collaboration:

Working with other departments (sales, technical support, logistics) to resolve complex issues.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4853691
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year