Customer Service Representative (csr) Usa
Year Wanowrie, Pune, Maharashtra, India
Job Description
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!!!!Urgent Openings for International Voice Process!!!! Allegiance Global Data Solutions is recruiting Customer Service representative for an International USA based process at it head office in Amanora Chambers Hadapsar, Pune . Position Summary:
- The Customer Service representative will assist in organizing, prioritizing, facilitating, and monitoring the orders through clients system.
- Manage and prioritize caseload of clients.
- Place Order by identifying and assigning a qualified local vendor within established time frames.
- Create/maintain reports to track assignments from order date through final completion
- Maintain communication with Vendors and Client.
- Replying to customer email, confirming the scheduling of appointments, willingness to take direction and be proactive in seeking additional duties and responsibilities
- Perform other duties and special projects as assigned
- Communicates and explains the progress of products/services to customers through establishing relationships and building strong rapport with our vendors.
- To perform this job successfully, an individual must be able to perform each essential duty.
- Experience with customer relations and possess strong phone skills
- Technology savvy is a MUST. Must be proficient in, Outlook, and Word
- Organized with ability to multi-task in fast-paced environment
- Demonstrate attention to detail and a high level of accuracy
- Confident and driven individual with great communication skills
- Outstanding organizational skills and the ability to problem solve and show keen attention to detail
- Quick learner \xe2\x80\x94 Ability to learn new systems and products/services
- Ability to handle multiple projects and meet strict deadlines
- Positive personality \xe2\x80\x94 We will give you the tools to succeed, guaranteed
- Health insurance
- Leave encashment
- Monday to Friday
- Night shift
- Shift allowance
- Bachelor\'s (Required)
- total work: 2 years (Required)
- English (Required)
- Night Shift (Required)
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Job Detail
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Job IdJD3264422
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWanowrie, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear