Job Description

Key Responsibilities

Handle inbound calls related to banking services Provide accurate information and resolve customer queries Maintain professionalism and high customer satisfaction Document customer interactions as per standard operating procedures Collaborate with team members to meet service targets

Required Qualifications

Minimum education:

12th Pass

(Graduates welcome)

Excellent verbal communication skills in English

Ability to handle customer queries with

empathy and clarity

Freshers and experienced candidates are encouraged to apply

Why Join Us?

Fixed

day shifts

- no night shifts

Sunday off

every week Work with a

reputed banking client (PNB)

Career growth and skill development opportunities Supportive and inclusive work environment
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Education:

Higher Secondary(12th Pass) (Required)
Experience:

Computer (typing, navigating CRM or call-handling software): 1 year (Preferred) Handle customer queries, Knowledge of basic banking services: 1 year (Preferred) customer service, BPO, or call center environments: 1 year (Preferred) Strong listening, problem-solving abilities: 1 year (Preferred) Professional phone etiquette, Documentation Skills: 1 year (Preferred) Team collaboration, Target Driven Mindset: 1 year (Preferred) Excellent communication skills in English: 1 year (Preferred)
Language:

English, Telugu, Tamil (Required)
Shift availability:

Day Shift (Required)
Work Location: In person