Customer Service

Year    Noida, Uttar Pradesh, India

Job Description

1. Explain the features of Mobile Application to the Client. 2. Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns 3. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every call. 4. Update customer information in the customer service database during and after each call 5. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies 6. Impact the company's bottom line by problem solving and turning frustrated clients into repeat customersJob Type: Full-timeSalary: ?10,000.00 - ?15,000.00 per monthSchedule:

  • Day shift
Ability to commute/relocate:
  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)

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Job Detail

  • Job Id
    JD2880077
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year