Customer Service
Year Navi Mumbai, Maharashtra, India
Job Description
Key Skills
Telecalling Bpo Telesales
Education
- Higher Secondary
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
- Role Customer Service
- Industry Type
- Functional Area
- Number of Vacancy 100
- Gender [ Male / Female ]
- Job Country India
Placement India
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Job Detail
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Job IdJD3023349
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.125000 - 250000 per year
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear