Customer Service

Year    Mumbai, Maharashtra, India

Job Description

  • Willing to work in USA Blended process (Calling+ Emails). * Ensuring the on-time pick up and delivery of loads. * Route and match loads in a cost-effective manner. * Strong ability to multitask and take fast decisions. * Communicate specific freight requirements and procedures to drivers. * Scheduling and dispatching the Logistics Drivers as well as monitoring workflow to ensure efficient and effective operations. * Handle customer inquiries in a timely, professional manner. * Ability to negotiate. * Update web portals with up-to-date load information. * Responsible to deliver high quality and productivity results that meet the identified targets. * Monitor and update shipment statuses on the company's internal applications. * Building relationships with our truck drivers, supporting them with information and directions for when they're out on the road. * Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries. * Collaborate with management to modify daily routes to accommodate the needs of customers. * Correctly follow and implement different quality standards/definition documents. Job Type: Full-time Salary: ?20,000.00 - ?40,000.00 per month Benefits: * Leave encashment Schedule: * Evening shift * Flexible shift * Night shift * Rotational shift * US shift Supplemental Pay: * Performance bonus * Quarterly bonus * Yearly bonus
Job Types: Full-time, FresherSalary: ?15,000.00 - ?20,000.00 per monthSchedule:
  • Evening shift
  • Night shift
Supplemental pay types:
  • Commission pay
  • Performance bonus
Ability to commute/relocate:
  • Mumbai - 400080, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)
Speak with the employer
+91 7977969428

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Job Detail

  • Job Id
    JD2903856
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year