Effective time management skills and ability to prioritize work time to ensure productivity and department standards
Action-oriented, self-disciplined, and organized
Ability to communicate clearly with both internal and external customers
Excellent comprehension skills - ability to clearly understand and address customer issues appropriately
Excellent composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows and Google.
Excellent Communication and typing skills
Should be a self-driven, motivated, and task-driven individual who can learn fast and operate with minimal support from the Manager and Lead.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Requirements and skills:
Excellent interpersonal and written and oral communication skills.
A female candidate is preferred for this role.
Knowledge of mediation and conflict resolution techniques is preferable.