Customer Service Manager
Year Gandhinagar, Gujarat, India
Job Description
- 1) Business Developnment
>To conduct promotional activities. To build & lead team to achieve Service Centre targets
- 2) Operations
>Random check up to ensure 6 QC gate is followed efficiently in the workshop for improving the percentage of First Time Right Repairs.
>Managing & monitoring the AMC\'s and maintenance of the workshop equipment.
>Ensuring 3S service center and the atmosphere is maintained clean & pleasant. >To conduct audit and maintain standards at the Service Centers. 3) Customer Centricity
>Ensuring the customer complaints closure within the target lead time.
>Monitor complaints raised through the Internal & call centre PSF, ensure all the complaints are closed within the target time.
>Ensure the service team maintains the quality of operation from receiving the customer to delivery of the vehicle Job Type: Full-time Salary: 925,000.00 - 935,000.00 per month Benefits:
- Health insurance
- Provident Fund
- Day shift
- Commission pay
- Overtime pay
- Yearly bonus
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work (Preferred)
- Gujarati (Preferred)
- English (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3084872
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGandhinagar, Gujarat, India
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EducationNot mentioned
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ExperienceYear