Job Description

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person