Customer Service Executive Sales Ucv Finance Motor Finance Sales Mumbai Andheri Corporate Centre Cse

Year    India, India

Job Description

:
Key Accountabilities:
Lead Generation

  • Generates lead for deals through interactions with DSE or through channel partners/open market
Customer Relationship Management
  • End to end customer relationship management including explaining product offerings and resolving sales queries
  • Cross-selling product offerings to customers
  • Educates customer with information to build their understanding of issues and capabilities
  • Goes beyond their day to day work to assist customers in a positive manner
Dealer Relationship Management
  • Maintaining relationship with assigned dealer
Deal Processing
  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
  • Internal Stakeholder Management
  • Interact with operations and credit team in order to ensure smooth processing of loan applications
KPIs: * Units Disbursed
  • 1st EMI Resolution
  • RC Collection
Qualification: Any Graduate
Experience: 0-2 years' work experience only in Vehicle Sales
Skills & Competencies
Functional Competencies
  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill
  • Product Knowledge
Behavioural Competencies
  • Execution Excellence
  • Customer Centricity

Skills Required

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Job Detail

  • Job Id
    JD5190905
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    India, India
  • Education
    Not mentioned
  • Experience
    Year