Customer Service Executive ( Inbound )
Year Mumbai, Maharashtra, India
Job Description
Summary:
The Business Loan Customer Service Representative is responsible for providing excellent customer service to businesses that are seeking a loan. This includes answering questions, processing applications, and providing updates on the status of loans. The ideal candidate will have a strong understanding of business lending and be able to provide clear and concise information to customers.
Responsibilities:
- Answer customer questions about business loans
- Process query of any loan applications
- Provide updates on the status of loans
- Work with customers to resolve any issues
- Maintain a positive and professional demeanor
- Stay up-to-date on changes to business lending regulations
- Bachelor\'s degree in business or a related field
- 2+ years of experience in customer service or a related field
- Strong understanding of business lending
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to handle multiple tasks simultaneously
- Strong attention to detail
- Proficient in Microsoft Office Suite
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Job Detail
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Job IdJD3122323
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear