Customer Service, Collections

Year    Gurgaon, Haryana, India

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
Major Responsibilities include but not limited to the one listed below:
Must achieve monthly collection targets set by management.
On time calls / send emails to clients for payments.
Register feedback from customers and work towards resolution of highlighted issues.
Ensure submission of all documents/invoice(s)/ supporting.
Maintain a clean AR portfolio for the given accounts.
Indulge in strong business partnering across verticals.
Should have sound understanding of books of accounts and must be able to perform AR and bank reconciliations.
Manage disputes resolution through proper channel.
Identify risk accounts and share with Management on a timely basis.
Perform on time and correct cash application.
Sound understanding of Excel, Outlook & SAP.
This is a collections role and the ideal person should have minimum 5 years' experience in collections. Ideal candidate must have experience handled a large collections portfolio with customer spread of more than 300 active customers.
Minimum should have a bachelors degree
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

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Job Detail

  • Job Id
    JD2856210
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year