Requirement: HSC/Graduate +6 months of experience for Voice or chat in any international BPO.
SSC +1 year of experience in international BPO for Voice or Chat.
Complete freshers can also apply
Fluent English speaking is mandatory
Excellent Communication SkillsShould be comfortable with rotational shifts(24*7)Age should be between 18 Years to 40 YearsLooking for immediate joinersLocation: Malad WestResponsibilities: Manage customer queries and customer experience to maximize customer satisfaction and answer product and service questions. Create and curate knowledge articles, enabling customers to resolve their issues independently. Troubleshoot customer\xe2\x80\x99s issue all the way to resolution, explaining the best possible. solution, while ensuring compliance with the company\xe2\x80\x99s guidelines and policies. Collect and analyse customer information. Technical writing team to help our customers resolve their issues independently. Job Type: Full-time Salary: 917,500.00 - 930,000.00 per month Benefits: