Job Description

(Voice): Customer Support Advisor Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Job Responsibilities: Basic Telephone Etiquette and basic computer skills Good Communication skills in English and Hindi Responsible to provide excellent customer service, solving questions and complaints related to customer queries Responsible for handling calls from new and existing customers regarding a variety of requests Should be able to handle inbound calls resolving customer queries Ability to write, read and speak English to suit business needs Willing to work flexible Shifts (24/7) Preferred: Any Undergraduate can apply 6 Day working/Rotational Week off Female: Maximum shift till 8 PM Male: Maximum shift till 1 AM Freshers can apply Package: Fresher: 1.86LPA + Incentive (12,500/- Take home) 1 Year Experience: 1.99LPA + Incentive (13,500/- Take home) 2 Years\xe2\x80\x99 Experience: 2.13LPA + incentive (14,500/- Take home) Perks & Benefits: PF and ESI / Health Insurance Night Shift Allowance Performance Incentives Opportunity to grow internally with our Internal Job Postings. NOTE: Work From Office Only Location: SQUARE BPO Services PVT LTD, White House, 1st FLOOR BLOCK-3, Begumpet, Hyderabad, Telangana 500016. Job Types: Full-time, Regular / Permanent, Fresher Salary: 915,565.00 - 917,802.00 per month Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Shift allowance

Education:

• Higher Secondary(12th Pass) (Required)

Language:

• English (Required)
• Hindi (Required)

Speak with the employer
+91-XXXXXXXXXX

• Health insurance