Job Description

AT YOUR SERVICE CONTACT CENTRE ADVISORS
247driver have come out the blocks strong having recruited over 50 members of staff in the last 12 months. We are now looking to beat our personal best by adding an additional 10 Customer Service Advisors who can help us go for Gold! If you enjoy solving problems, working to targets and have a customer focused mindset then a position on the 247driver team awaits you! Shift Type: Only one Shift, 6 days out of 7 9 am \xe2\x80\x93 7 pm variable We thrive on making sure our employees and our customers are happy and we do this by offering outstanding training so you are best equipped to handle any and every scenario. RESPONSIBILITIES:

• Manage inbound contact from our customers and completing their journey request in a friendly and timely manner
• Responding to email and social media enquires as and when required
• Deliver brilliant service whilst exceeding operational targets to drive customer satisfaction
• Building excellent peer and stakeholder relationships, together with the ability to work under pressure in an ever changing environment
• Support members of the team with problems and guide them through to a resolution
• Being an inspiring communicator who openly and collectively drives great team spirit
• Deal with any issues or queries in a clear and professional manner

• Attractive salary and incentives schemes
• Comprehensive induction training programme and career opportunities within a fast moving and dynamic organisation
• Onsite you will find a free staff car park, unlimited free tea & coffee.
• All of this, in a professional but fun environment!