Job Description

Dear Aspirant,Greetings from Unnati BuildtechWe are considering you for the role of Site Supervisor
We are UNNATI GROUPS (Shree Rath Apartments)JOB DESIGNATION/ROLE/POSITIONManager Customer RelationsJOB LOCATION
Nizampet,Hyderabad,Telangana-500090JOB DESCRIPTION/JOB RESPONSIBILITIES- Overall in charge of customer satisfaction and collections post-sales- Managing a team to ensure collections receivable are as per company norms- Post-sales, follow with customers for completion of all documentation formalities- Follow with customers for stage wise payments through the life cycle of the construction and hand over process- Follow with customers for registration and registration-related payments- Coordinate with Engineering department to complete handover of flats- Attend to all customer related queries, complaints suggestions- Coordination with finance accounts departments for the provision of all documentation required as per their norms.- Reminders as per collections protocol and management of customer's requirements. Loan processing and coordination with banks for release of payments in all stages- Documentation processing with the bank's financial institutions as per their formats- Coordination with engineering team for all customer-related extra amenity requests along with management of the requisite documentation and payment collection for same- Ensure that the collection targets are met- Oversee customer support team and assign sites, targets, and works with the executives- Prepare reports in the prescribed format for management- Prepare all project-related items such as UDS chart, builder's agreements, allotment letters, Other charges, etc. In consultation with management and heads of other departments- Oversee Customer Service Department to ensure adequate customer support is given post handing over- Create and manage Client Relationships. Create and manage loans bank relationships- Managements single point of contact regarding all post-sales issues.Job Type: Full-timeSalary: ?20,000.00 - ?40,000.00 per monthSchedule:

• Day shift

Ability to commute/relocate:

• Nizampet, Hyderabad - 500090, Telangana: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 5 years (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8790186310