Customer Relationship Manager
Year Delhi, Delhi, India
Job Description
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+91 8828289923
- CRM implants for claim support at client location
- Resolve customer queries on policy coverage and health claim processes
- Facilitate to drive claims app for submission and tracking of claims by employees
- Respond to employee calls and emails as a direct SPOC allocated to specific corporates
- Collect and dispatch claim documents as per corporate requirement
- Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
- Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.
- Maintain the confidentiality of sensitive data and adhere to data protection guidelines.
- Candidates have to travel 2-3 times in a week from 1 branch to another to solve customer queries.
- Provident Fund
- Day shift
- Fixed shift
- Commission pay
- Performance bonus
- Yearly bonus
+91 8828289923
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Job Detail
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Job IdJD3283132
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear