Customer Relationship Manager
Job Description
: : Ensure Cross selling of product as per the target in Branch via customer care executive. Lead Generation for cross sell product at Branch and ensure the conversion . Coordinate with different product managers for closure. Supervisingday-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Publishing the MIS report to RO and ensure the targets are met . Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Assessing service statistics and preparing detailed reports on your findings. Hiring and training new customer careExecutive Staying informed on the latest industry techniques and methods.
foundit
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3067541
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationChennai, Tamil Nadu, India
-
EducationNot mentioned
-
ExperienceYear