Job Description

Degree Level: Bachelor's Degree
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Key Objective of the Job:
A Customer Relationship Executive who effectively manage DSE interactions, channel partners and the open market. BDM's responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.
Key Deliverables:
Lead Generation

• Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries.
• Cross-selling product offerings to customers.
• Educates customers with information to build their understanding of issues and capabilities.
• Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

• Maintaining relationship with assigned dealer.

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

• Interact with operations and credit team in order to ensure smooth processing of loan application.

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