Customer Relationship Executive
Job Description
1.Handling of Corporate Accounts and looking after Service issues for Pan India Levels. ?
2.Handling and supporting team for Installations, Amc Maintainence Renewals - PM's, ,
3. Looking after the installation and delivery of products at customer's locations. ?
4.To discuss the service improvement plans and decide on action plans and to see to the closure of discussed points. ?
5.Solving the service complaints within the turnaround time and enhancing the relationship with the client so as to ensure new businessProcess / co-ordinate sales order with operations department & logistic department to meet delivery schedule of customer.
6.? Dispatch the material received from the factory. Follow up with transporter for pickup of the material & delivery of the same.
7. ? Provide dispatch details to the customer. Preparation of monthly sales report (MIS & maintaining the records of quotation, service charges, complaints in excel.
8.Coordination with Accounts department regarding receipt of the payment from customer.
9.Follow up with customer for payment & receipt of the material.Job Type: Full-timePay: ?18,000.00 - ?25,000.00 per monthSchedule:
- Day shift
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Job Detail
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Job IdJD2908507
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear