Job Description

Customer Relationship Management:
Build and maintain positive relationships with customers through regular communication, ensuring customer satisfaction.
Respond to customer inquiries, resolve issues, and provide accurate product information.
Collaborate with the sales team to identify upselling and cross-selling opportunities to existing customers.
Maintain customer records, including contact details, communication history, and any special requirements. Sales Support:
Assist the sales team in identifying potential leads and generating new business opportunities.
Collaborate with the sales team to prepare sales proposals, presentations, and quotations.
Provide support in product demonstrations and participate in sales meetings as required. Order Processing and Invoicing:
Receive and process customer orders, ensuring accuracy and completeness of order details.
Prepare and manage invoices for sales transactions, ensuring timely and accurate billing.
Collaborate with the finance department to resolve any invoice-related issues or discrepancies. Product Knowledge:
Develop a deep understanding of the company\'s products and services.
Stay updated on industry trends, market competition, and customer preferences.
Provide accurate and up-to-date product information to customers. Continuous Improvement:
Identify opportunities to improve customer satisfaction and streamline sales processes.
Provide feedback and suggestions to the sales team and management for product enhancements or process improvements.
Stay updated on sales techniques, customer relationship management tools, and best practices in the industry. Job Type: Full-time Salary: From \xe2\x82\xb91.00 per year Schedule:

• Day shift
• Monday to Friday