Customer Relationship Executive

Year    Guindy, Chennai, Tamil Nadu, India
matrimony.com
23 Current Jobs Openings
Apply Now

Job Description

The job of a Premium Service Specialist is to reach out to high profile customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect.Key Responsibilities1. Responsible for making outbound calls and regular follow up on leads assigned2. Explaining the product features in detail and how to use the packages.3. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers4. Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential5. Understand the Customer requirements, encourage them to upgrade and/or renew6. Strictly adhering to the process and quality requirements7. Document call information according to standard operating procedures8. Input appropriate dispositions for the call transactions in the CRM9. Ensure all disciplinary and call input parameters are met dailyCTC & Benefits:

  • 3.16 to 3.62 lakhs (inclusive of Incentives)
  • Group Mediclaim and Group Term Life
  • Day Shift and Six-day work Week (be flexible to work on Sundays)
Skill and Competencies required: Functional1. Knowledge about Outbound Tele sales metrics2. A flair for sales with a go-getter attitude3. Ability to mould sales pitch according to the client behavior & background4. Ability to withstand pressure & work in a fast-paced environment5. Good proficiency in English and one of the regional languages (Tamil/Telugu)6. Objection Handling and Negotiation Skills7. Basic computer skills MS Excel, WordBehavioural1. Communication Oral & Written skills, Listening2. Business / Telephone Etiquette3. Empathy4. Self-driven5. Willingness to learnMinimum 1 Year Experience in Telesales / Telemarketing / Tele caller / Outbound sales / HNI TelecallingInterview Venue -Matrimony.comRR Tower 3, 7th Floor,Guindy Industrial Estate,Chennai - 600032Contact - 8248696389 Call/WhatsAppWalk-in / Contact - 10 AM to 4 PMJob Type: Full-timeSalary: ?18,000.00 - ?22,000.00 per monthBenefits:
  • Health insurance
  • Life insurance
  • Provident Fund
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Required)
Experience:
  • Telesales: 1 year (Required)
Language:
  • English (Required)
Speak with the employer
+91 9677093223

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD2886216
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Guindy, Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
Jobs by Function
Popular Job Skills
Popular Industries
Popular Cities
Jobseekers
Employers
Home | About Us | Terms & Conditions | Privacy Policy | Help and FAQ | Contact Us
All rights reserved © 2024.