Understand the commercial operation, challenges, and objectives of each team; improve their operation through CRM administration and consultation.
Provide system administration support for the CRM, focusing on user permissions, custom objects, workflows, and profiles.
Create, manage, and optimize complex workflow rules, data validation, and approval processes.
Create and manage custom objects, fields, formulas, record types, page layouts, reports, and dashboards.
Analyze data to provide insights into team operation, effectiveness, and productivity.
Work closely with other team members to capture business requirements and implement CRM solutions.
Coordinate and support integrations with third-party apps, plugins, and tools.
Support daily troubleshooting, bug fixing, user adoption, training, and documentation.
Identify and resolve data anomalies, maintaining high data integrity.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Experience:
Inside sales: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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