To receive a calls from within & outside hospital.
To provide the required information to callers.
To transfer the calls to concern & appropriate department &/or person.
Give appointments to patients.
Give out correct information to callers, patients & relatives about any camp or marketing activities.
Give out basic packages and room charges to callers.
Call the patients for the action taken report on their feedback given during the discharge.
Desired Candidate Profile
B. Sc ( Any Specialisation ), BPT, B.Pharm Candidate should be fluent in Gujarati, Hindi & English Role:Customer Success Associate Salary: Not Disclosed by Recruiter Industry:Medical Services / Hospital (Diagnostics) Department:Customer Success, Service & Operations Role Category:Customer Success Employment Type:Full Time, Permanent
Key Skills B.Sccustomer relationship Education UG:B.Pharma in Any Specialization,B.Sc in Any Specialization
Company Profile
Zydus Hospitals & Healhcare Research Pvt Ltd., Ahmedabad Zydus Hospitals is a 550 bed super specialty medical institution spanning 16 floors and 2 basement floors. This world class and highly sophisticated hospital offers all major medical specialities, subspecialities, investigation & diagnostics facilities, rehabilitation & physical therapy care, under one roof. The hospitals design ensures higher energy efficiency by allowing greater permeation of sunlight throughout the day and harnessing solar energy for hot water provisioning throughout the hospital complex. Company Info