Addressing Customer concerns, and resolving issues effectively.
Maintaining clear and consistent communication with customers regarding vehicle delivery, service appointments, and other relevant information.
Providing excellent customer service throughout the entire customer journey, from initial inquiry to after-sales support.
Gathering customer feedback, identifying areas for improvement, and reporting on customer satisfaction levels.
Maintaining a thorough understanding of the dealership's products and services to effectively address customer inquiries.
Effectively handling customer complaints and working towards satisfactory resolutions.
Job Types: Full-time, Permanent
Benefits:
Health insurance
Provident Fund
Language:
English (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.