Customer Happiness Executive
Year Noida, Uttar Pradesh, India
Job Description
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Responsibilities :
- Understanding, solving and replying to the player\'s queries on email, Play Store reviews, or any other medium.
- Should become the voice of customer to the Product team.
- Gathering deep knowledge of our games and keeping yourself updated about new features released.
- Communicating player\'s issues with the Product and Tech team regularly and clearly to get them resolved.
- Very good communication skills- written as well as verbal. Preferably English& Hindi both.
- Should be interested in B2C Products
- Should be able to empathize with users.
- Must have basic knowledge about mobile technology.
- Must enjoy playing games
- Good computer skills are must
- High Growth Startup environment
- Company-sponsored courses and education material
- Lots of learning opportunities
- Work with a super-talented team of professionals
- Informal work-culture, Casual Dress Code, multiple outings and trips
- Performance-Based Bonus
- Competitive Salary
- Medical Insurance for you and your family
- Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- total work: 1 year (Preferred)
- Health insurance
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Job Detail
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Job IdJD3034668
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear