Job Description

Cold calling and ability to convert the leads into admissions Counseling of Walk-in inquiries Answering calls and explaining about organization s offerings/courses Obtaining candidate details and other relevant data & maintaining the data on a regular basis Suggesting solutions based on candidate s needs and requirements Resolving queries and issues related to the courses Coordination with faculties and students, Whatsapp groups monitoring, Hosting zoom meetings/batches Followup of past participants and report preparation, uploading inquiries on website on daily basis Telecalling to all outbound & inbound leads Experience/Requirements: Proven experience as a Education Counselor, or a similar role in Sales department Must have pleasing personality, excellent communication and Soft spoken Requirements 2-3 years of experience in customer education or a related field Strong writing and editing skills, with experience creating training and support materials Familiarity with learning management systems and online course creation tools Excellent communication and interpersonal skills, with experience presenting to groups Knowledge of the company\'s products and services Ability to build and maintain relationships with customers and partners Strong problem-solving and decision-making skills Time management and organizational skills Flexibility and adaptability to change A desire to learn and grow in the customer education field Bachelor\'s degree in education, training, or a related field Fluency in a second language is a plus

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