Customer Data Manager

Year    Bangalore, Karnataka, India

Job Description

Job Title: Data Manager -Customer / Shopper 2B

Location: India, Bangalore

Reporting Line: Senior Data Manager Customer / Shopper

About Data & Analytics at Unilever

At Unilever, you're much more than your job title. Here, you can uncover the work you're most passionate about. And you can put your fresh thinking into action to create real impact across the world.

For Unilever to remain ruthless in the future, we need to continue the path to become data intelligent. The purpose of the Data & Analytics team is to help Unilever become Data Intelligent and a clear analytical player partnering with the business to power key resolution with data, insights, advanced analytics and AI.

Our goal is to enable democratization of data, information and insights as a completely agile organization that builds fantastic careers for our people and is accountable for delivering great work that maximizes impact and delivers growth.

The Data & Analytics function endeavors to create clear accountabilities for all aspects of Data Strategy, Data Management, Information Management, Analytics, and Insights. We are accountable for impact of solutions, maintaining market relevance and minimizing unnecessary overlaps in analytics products, ensuring simplicity and that our solutions better meet the needs of our users.

We have four key operating postulates:

1. One team

2. Connected to the business

3. Deploying with pace and discipline

4. Designing for experience

Our vision is to make Unilever data intelligent, partnering with the business to power key resolutionwith data, advanced analytics and AI to accelerate growth. Our 5 strategies to achieve this are:

1. Accelerate & simplify access to relevant data, information and insights

2. Build in-house, key-edge data, information, insights & analytics capability

3. Accompany the data & insights culture and careers to empower employees across Unilever

4. Rapidly embed analytics products, solutions and services to drive growth

5. Advance Information Automation at Scale

Job Purpose

This is an exciting opportunity to join the Global Customer / Shopper Data Team as part of Data & Analytics, Data Centre of Excellence (CoE). This role is tasked to deliver the data foundations needed to deliver maximum value from data to drive business and organizational performance.

Responsibilities

The role has three main accountabilities:

Serve as the trusted data consultant for the Data CoE Global Customer / Shopper building data into functional DNA and ruling the global agenda to build-out our thought management around data and insight. As a functional guide in the Global Customer / Shopper Data CoE, design, execute and embed Enterprise Data Platform, delivering the data foundations needed to fuel our analytical products and deliver the democratization of our data across the whole organization. As the Data Manager, drive excellence in Integrated Global Customer / Shopper data ensuring the delivery of a strong enterprise data platform. This will include providing transparency over end-to-end linage, data governance and quality controls across our internal, 2nd and 3rd party data assets from source to product.

As the Data Manager in the Global Customer / Shopper team you will be responsible to partner with functions and markets to deliver the functional design specification for the data platform. You will work with the Senior Data Manager and Data CoE Director to masterfully execute and collaborate with senior stakeholders to (i)drive cultural shift around data within the organization; (ii) explore innovation opportunities around new data channels, new data feeds; (iii) identify interdependent activities and bias towards front-loading high impact work.

All About You

The ideal candidate will be a well-rounded commercial and analytics professional. They will have a good knowledge of the Global Customer / Shopper External datasets and value chain in a consumer goods company, that is complemented by working knowledge of data management, data strategy or business information intelligence, and emerging technologies required to deliver a world class data service. Most importantly, the ideal candidate will have strong communication skills and ability to work with peers and demonstrate vertical and lateral influence and will enjoy rolling their sleeves up to drive towards outcomes.

Relevant Experience:

  • Bachelor's degree in computer science, statistics, mathematics, data modelling, economics, finance, business administration or similar technical background
  • Overall experience of 5-8+ years preferred
  • Strong track record of working with senior business management (VPs+) to drive definition, alignment, Strong track record of working with senior business management (VPs+) to drive definition, alignment, data operating foundations to address complex business questions
  • Ability to manage multiple requests and priorities simultaneously in a highly VUCA and ruthless market
  • Proven capability in managing and developing teams
  • Data Governance understanding preferred
  • Azure experience preferred
Professional Skills
  • Data lifecycle management - Fully Operational
  • Analytical power and actionable insights generation - Working Knowledge
  • Data domain knowledge / exploitation - Fully operational
  • Business Intelligence / Data Modelling and Visualization - Fully Operational
  • Technical knowledge SQL - Working Knowledge
  • Coding Skills in R, Python - preferable knowledge
General Skills
  • Strong Communication and influencing skills - Fully Operational
  • Client Management - Fully Operational
  • Effective Team Management - Working Knowledge
  • Project Management - Working Knowledge
  • Proven capability in managing and developing teams
Your Network

Internal
  • Data CoE Management Team
  • Data Platform Management Team
  • D&A Management Team
  • Global Functional Management Teams
  • UniOps D&A Head of Analytics Products, Data Science, Key Markets, Operations Factory
  • UniOps IT Innovation Technology Team
External
  • Partner Data and insight 3rd parties
  • Targeted Universities for developing innovations and recruiting talent
  • Foundry, Industry Groups and Communities
What we offer

From our foundation, Unilever has been a purpose-operating company. Today, our purpose is to make sustainable living commonplace. We are working to create a brighter future every day with brands and services that help people feel good, look good and get more out of life. That includes us - the people who work for Unilever, as well as the world around us. Unilever's flexible rewards and benefits are designed to help us all have sustainable households, for whatever life stage you are at now and in the future. These include:
  • Great work environment
  • Flexible work environment built on trust and freedom
  • Pension scheme
  • Employee Assistance Program for you and your family
  • Well-being hub with access to benefits such as Healthcare, eye tests, health checks, occupational physio

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Job Detail

  • Job Id
    JD2972604
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year