Customer Contact And Planning Engineer

Year    Pune, Maharashtra, India

Job Description

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere! Working with u

Passionate people create exceptional things Did you know that the solutions we develop are a key part of most industries Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team Join us on our journey for a better tomorrow. OBJECTIVE: Responsible for planning and coordination / communication between customer centre and Product company for AIF product line (products and parts). Drive customer satisfaction with transparent communication and on time in full delivery of products out of Dapodi factory, with effective lead in communication with all functions of PC. You will be part of Manufacturing team, Product Company, Dapodi and will report to Manager - Flow Team - AIH/AIF. YOUR MISSION WILL BE TO: Support and promote PNB's Mission of being recognized as a Benchmark Product Company Act and inspire others to act according to Company's vision of fostering a sustainable culture where committed teams embrace challenging opportunities Promote and ensure the Group's Core Values Interaction, Commitment and Innovation, guidelines and policies laid down in The Way We Do Things To become & remain First in Mind - First In Choice for our customers, you are expected to provide a World Class Customer Experience by providing Best-in-Class Products and Service, That are Safe, of the highest Quality, Delivered on time at best in Class Cost. Main Responsibilities: - Contribute to reach targets of Delivery efficiency (FPD-RD) while reducing the capital cost (Low inventory, High rotation, shortest Lead-time), by implementing a world class interaction in terms of Forecast with CC and co ordination with internal stakeholders - Single point contact for Customer Center interaction - Lead monthly level meetings & weekly CC-PC meetings with customer centres to formalize CC needs for coming months, and to acknowledge PC commitments - Make production plan with accuracy based on plant and supplier capacity - Make commitments based on item lead times, elasticity/flexibility of supplier capacity. - Track both parties performance, analyse deviations, and raise flag. - Propose process improvements (Forecast & PC commitments) - PC team interaction (focus from M+2), make problems transparent and follow-up closure of actions - Monitor Over-stock, Non-moving items, FIFO, quantity excess PO - Strive for 100% FTR- Material (no missing parts in Frozen Zone) - Monitor inventory to reduce working capital - Propose ideas for improvements What we expect from us A friendly, family-like atmosphere New challenges and new things to learn every day A culture known for respectful interaction, ethical behavior and integrity Continuous Learning Experience requirements - Proven record in Customer interaction, Relationship management, Planning, Manufacturing will be added advantage - Fluent in English Educational/Knowledge requirements - The ideal candidate should have sound knowledge of production planning, warehouse management, and procurement - The ideal candidate should have sound knowledge of BPCS, MES and an advance competence of MS -Office application (Excel, word, presentation) - Degree / Diploma in Engineering with 2 to 5 years of experience. Management Qualification would be an added asset. Personality requirements - You are a positive thinker and optimistic in accepting challenges. - You like to take full accountability and ownership of the given mission - You are proactive, methodical, meticulous, assertive and persistent - Flow Oriented: You act as part of the team and take into account the effect of your action on other function. - Flexible approach: You are willing adjust and excel under any new situation, which could possibly help the organization to better. - Ethical : You have undisputed business ethics towards supplier relation and adhere to :Business Code of Practice' - High ability to work in teams - Positive attitude, constantly raising the performance bar - Accuracy City Pune Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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Job Detail

  • Job Id
    JD2958734
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year