Customer Care Executive-ARD RETAIL-ARD Retail Portfolio Job in Kotak Mahindra Bank

Customer Care Executive Ard Retail Ard Retail Portfolio

Year MH, IN, India

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: Customer Care Executive

Answer questions, provide information, and guide customers through processes.

Listen to customer concerns, empathize, and take appropriate action to resolve issues.

Keep accurate records of customer interactions, including inquiries, resolutions, and follow-up actions.

Work with other teams (e.g., technical support, sales) to ensure timely resolution of customer issues. *

Develop strong customer relationships by providing positive experiences.

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