Job Overview We are seeking a Customer Support Executive - Finance to join our team at Global Soft Systems. As a Customer Support Executive, you will be responsible for providing assistance and support to our clients in the finance industry. This is a full-time position based in Jaipur, Rajasthan, India. The ideal candidate should have 1 to 3 years of experience in finance and customer support. Qualifications And Skills 1-3 years of experience in finance and customer support Strong knowledge of financial products (Insurance/Loans/Mortgage). Excellent communication skills Experience with International Voice Process is a plus Roles and Responsibilities Provide excellent customer service and support to clients in the finance industry Assist clients with account-related inquiries, troubleshoot issues, and provide solutions Handle and resolve customer complaints or escalations in a timely manner Maintain accurate and up-to-date client records and communication logs Collaborate with internal teams to ensure customer satisfaction and problem resolution Stay up-to-date with industry trends and product knowledge to provide effective support
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