Customer Care Executive
Year Viman Nagar, Pune, Maharashtra, India
Job Description
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Experience : 0-3 years Skills: Good communication in English Responsibilities: -Demonstrate a positive and professional attitude in all customer interactions. Strive to exceed customer expectations by providing accurate information, timely assistance, and personalized solutions. -Stay informed about the company\'s products, services, policies, and procedures. Continuously update your knowledge to provide accurate information and assistance to customers. -Maintain accurate records of customer interactions, transactions, inquiries, and complaints in the CRM system. Ensure all customer documentation is complete, organized, and up-to-date. -Follow established quality standards, scripts, and guidelines for customer interactions. Ensure adherence to company policies, compliance regulations, and ethical standards. -Work collaboratively with team members, supervisors, and other departments to achieve common goals and objectives. Share knowledge, best practices, and feedback to contribute to a positive work environment. Job Type: Full-time Salary: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per month Schedule:
- Night shift
- US shift
- Performance bonus
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Job Detail
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Job IdJD3273403
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationViman Nagar, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear