Job Description

Job Title

: Customer Care Executive

Location

: Noida Sector 62

Company

: Orbiqe Technologies PVT.LTD.

Job Type

: Full-time / Part-time

Salary

: 10,000-12,000

About Us

:
At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to grow, we are looking for a passionate and customer-focused individual to join our team as a

Customer Care Executive

.

:
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring they have a positive experience with our company. Your role will include:

Handling inbound customer calls, emails, and live chat inquiries. Providing accurate information about products, services, and policies. Troubleshooting and resolving customer issues or complaints in a timely manner. Maintaining detailed and accurate customer records in our CRM system. Collaborating with other departments to ensure customer needs are met. Ensuring customer satisfaction and striving for a first-contact resolution. Escalating complex issues to senior team members or management when necessary.

Qualifications

:

Previous experience in a customer service or support role is preferred. Excellent communication skills (both written and verbal) Strong problem-solving abilities and a proactive attitude. Ability to handle multiple tasks in a fast-paced environment. Friendly and approachable demeanor with a customer-first mentality. Familiarity with CRM software and basic computer applications. High school diploma or equivalent (College degree preferred)

Why Join Us?

Competitive salary and benefits package. A collaborative and supportive team environment. Opportunities for growth and career advancement.
If you are passionate about providing outstanding customer service and want to be part of a dynamic team, we would love to hear from you!

How to Apply

:
Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for the Customer Care Executive role. Kindly share your updated CV on given Email or Phone number(hrrecruit@orbiqetechnologies.com

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Education:

Bachelor's (Preferred)
Language:

Hindi (Required) English (Required)
Work Location: In person