Customer Care Executive
Year Surat, Gujarat, India
Job Description
From 1 to 3 year(s) of experience
₹ 2,00,000 - 3,00,000 P.A.
Surat
Roles and Responsibilities
- Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion
- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off between Monday to Friday only (As Saturday & Sunday will remain as working day)
Role:Customer Engagement Salary: 2,00,000 - 3,00,000 P.A. Industry:Retail Functional AreaSales & Business Development Role CategorySales Support & Operations Employment Type:Full Time, Permanent
Key Skills
Customer RelationshipCustomer ServiceCustomer Care
BPOcustomer supportcommunication skills
Skills highlighted with ‘‘ are preferred keyskills
Education UG:Any Graduate
Company Profile
K S Trading
Our story is not like any other online store, which started their launch and grew bigger and bigger, infact ours is a story from the first brick of trading, retail and then moved on to Online Sale introducing G3fashion.com the way you see it now. An offline market of retail experience in the Largest City of Textile in India, Surat-Gujarat with a massive existence of 28+ years now known as G3.
Company Info
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Sales Executive customer care executive non voice Voice Process
Chandigarh (Punjab), Panchkula (Haryana), Mohali (Punjab) -
Telecing Tech Support Tech sales Logistice Telesales Executive
Chandigarh (Punjab), Panchkula (Haryana), Mohali (Punjab)
Job Detail
-
Job IdJD2907219
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSurat, Gujarat, India
-
EducationNot mentioned
-
ExperienceYear