Customer Care Executive
Year Pune Cantonment, Pune, Maharashtra, India
Job Description
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Primary Roles : Answer all calls that come to Ather Retail Space - provide guidance and information over the phone to help them purchase Ather electric scooter Initial meet and greet - welcome customers who enter Ather Retail Space - offer assistance and guide them to a Product Specialist if required Responsibilities : Attend inbound calls and provide suitable assistance/guidance to potential customers Update Call/ Customer details on DMS - ensure good data clarity Provide sufficient product information and engage with the customers if all PS are busy or unavailable Assist the sales team in ensuring good time management, opening/ closing SOP\'s are followed at Ather Experience Centre Additionally : Supporting the sales ops team at the dealership by making outbound calls to customers when neccessary- to verify customer information etc Ensure excellent process hygiene while using DMS or when handling paperwork and support dependent teams Job Type: Full-time Salary: \xe2\x82\xb912,000.00 - \xe2\x82\xb915,000.00 per month Benefits:
+91 8799909708
- Cell phone reimbursement
- Paid sick time
- Provident Fund
- Day shift
- Performance bonus
- Yearly bonus
- Bachelor\'s (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Pune Cantonment, Pune, Maharashtra (Required)
- Pune Cantonment, Pune, Maharashtra: Relocate before starting work (Required)
+91 8799909708
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Job Detail
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Job IdJD3256930
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune Cantonment, Pune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear