Customer Care Executive

Year    Pune, Maharashtra, India

Job Description


1.Manage large amounts of incoming phone calls
2.Build sustainable relationships and trust with customer accounts through open and interactive communication
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
5.Keep records of customer interactions, process customer accounts and file documents
6.Follow communication procedures, guidelines and policies. Excellent negotiation skills.
7.Take the extra mile to engage customers Job Type: Full-time Salary: 910,000.00 - 915,000.00 per month Benefits:

  • Work from home
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Ability to commute/relocate:
  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
  • Have you done MBA in Finance?
  • Female candidate required. Please mention gender
Education:
  • Master\'s (Required)
Language:
  • English (Required)
License/Certification:
  • MBA Finance (Required)
Speak with the employer
+91 8698809689

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Job Detail

  • Job Id
    JD3061979
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year