Customer Care Executive
Year Pune, Maharashtra, India
Job Description
Hi We are currently hiring for below customer service process for a leasding MNC in Pune. Required Skills- Excellent English communication, Critical thinking and logical thinking, ability to multitask and work under pressure Qualification- Graduate and undergraduate both can apply. Shift timings- rotational shift including night shift. Package- 2LPA/ Annum - Provide information about services or products
- Provide clarifications on processes
- Explain billing analysis
- Handle complaints
- Record details of inquiries, comments or complaints, transactions or interactions and take action accordingly
- Inform about payments or arrange billings settlements
- Refer unresolved and pending customer issues to the respective business owners
- Social media chat
- Web chat
- Provident Fund
- Flexible shift
- Night shift
- Rotational shift
- Shift allowance
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Are you comfortable to work as customer care executive
- Higher Secondary(12th Pass) (Preferred)
- Hindi (Preferred)
- English (Preferred)
- English language (Preferred)
- Night Shift (Preferred)
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Job Detail
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Job IdJD2917876
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear