Customer Care Executive
Year Piplod, Surat, Gujarat, India
Job Description
:As a Customer Care Executive in the education industry, you will be an essential part of our team, ensuring that our students have a positive experience with our institution. Your responsibilities will include:
- Student Support: Providing guidance and assistance to students
- Inquiries Handling: Responding to inquiries via phone, email, and in-person visits, providing accurate and helpful information.
- Problem Resolution: Addressing and resolving student and parent concerns in a professional and efficient manner.
- Administrative Support: Assisting with administrative tasks related to student records and daily walk in sheet preparation
- Bachelor\'s degree in Education, Business, or a related field is preferred.
- Excellent communication and interpersonal skills.
- Patience and a strong customer service orientation.
- Ability to empathize with visitors.
- Strong organizational and administrative skills.
- Health insurance
- Paid time off
- Provident Fund
- Day shift
- Overtime pay
- Performance bonus
- Quarterly bonus
- Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Hindi (Preferred)
- English (Preferred)
+91 9650877500
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Job Detail
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Job IdJD3191987
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPiplod, Surat, Gujarat, India
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EducationNot mentioned
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ExperienceYear