Customer Care Executive

Year    Piplod, Surat, Gujarat, India

Job Description


  • conducting customer satisfaction surveys to understand what areas of the company\'s services need improvements.
  • dealing with customer issues and churning out an easy-to-follow solution.
  • establishing a positive rapport with all clients and customers in person or via phone.
  • forming reports based on customer satisfaction statistics and helping their team to develop new skills.
  • helping customers choose the right product for their requirements and budget.
  • interacting with customers to ensure they have a desirable and shareable experience.
  • Computer skills.
  • A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
Job Type: Full-time Salary: 918,000.00 - 930,000.00 per month Benefits:
  • Cell phone reimbursement
Schedule:
  • Morning shift
Ability to commute/relocate:
  • Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
  • Hindi (Preferred)
Speak with the employer
+91-XXXXXXXXXX

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Job Detail

  • Job Id
    JD3016103
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Piplod, Surat, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year