Customer Care Executive
Year Noida, Uttar Pradesh, India
Job Description
Key Skills
Education
- Any Bachelor Degree
Responsibilities:
1. Communicate with customers via phone, email and chat
2. Understanding the products and services provided by the company.
3. Resolving customer complaints, service issues, and queries.
4. Providing detailed information to customers
5. Negotiating the terms and conditions with the customers
6. Maintaining a healthy relationship with the clients
7. Offering exceptional customer service and taking feedback
Desired Qualities:
Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.
Experience: At least 1 year of relevant work experience
Quality requirement:
1. Excellent Communication Skills
2. Open to Blended Process (Chat + Calls + Email)
3. Open to Rotational shift, Split shift and evening Shift
4. Comfortable with the bond of 6 months.
Technical Requirements:
1. Windows laptop with (Windows 10 or above), Ram (8gb or above)
2. High Internet Connection with Speed more than 50mbps
3. Proper Electricity with backup like inverter or generator. Power backup is must.
- Role
- Industry Type
- Functional Area
- Number of Vacancy 50
- Gender [ Male / Female ]
- Job Country India
Placement India
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Job Detail
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Job IdJD3105346
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Rs.125000 - 150000 per year
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear