Job Description

1. JOB DESCRIPTION: Job Title : Customer Care RepresentativeIndustry : BPO/Call CentreWork DESCRIPTION : Extend support customer as per defined SOPsprojects : Email Support for a Financial Institution, Voice Support, Email and CHAT support for apparel and Courier partner,location : Work from Office (Noida Sec-1 Nearest Metro sector 15)Salary upto 18k2. JOB PURPOSE: Attending customer's queries/complaints as per defined SOP through Inbound and Outbound Calls, CHATs and Emails. Precise training and on job experience shall be imparted time to time to help in meeting expectations. Objective is to create more employment scopes especially for Semi Skilled citizens.COURIER AND LOGISTICSEDUCATION: 10+2 & AboveLANGUAGE PROFICIENCY: Good in English communication and writingWork Experience: Experienced and Freshers both can applyGENDER: Both Male and Female can applyOPERATION WINDOW: 9am - 6pmRelocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate.Voice & CHAT B2B Seller SupportCTC/p.a: INR 2,00,000/- to 2,30,000/-PF/ESIC: CoveredTraining compensation: Paid from Day-1Other allowances: Lucrative Performance Bonus, Split Shift and Over Time allowances paidJob Type: Full-timeSalary: ?10,411.76 - ?18,225.36 per monthSchedule:

• Day shift
• Evening shift

Ability to commute/relocate:

• Noida, Gautam Buddha Nagar - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Speak with the employer
+91 8076770257