Customer Care Executive
Job Description
About the roleWe are looking for an Customer Care Executive to join our team.Experience: Fresher or internship experienceEducation: Graduation (any stream)The primary roles and responsibilities for this role are : -1. Provide appropriate solutions to customer's queries and doubts.2. Answer calls professionally to provide information about products and services, receive orders, cancel orders, and obtain details of complaints.3. Keep records of customer interactions and transactions & record details of inquiries, complaints, and comments, as well as actions taken.4. Resolve customer complaints via call/chat/email.5.Work on gaining knowledge of our products, inside-out, so as to answer questions.6.Ensure customer satisfaction and provide professional customer support.Job Types: Full-time, Fresher, Regular / PermanentSchedule:
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
- What are your future plans?
- How soon will you be able to join us?
- English (Required)
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Job Detail
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Job IdJD2875914
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear