Customer Care Executive

Year    Nangloi Jat, Delhi, Delhi, India

Job Description


Greetings of the day! we\xe2\x80\x99re hiring a customer care executive to help us provide the best possible experience to every customer who interacts with us. Objectives

  • Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers
  • Maintain accurate records of customer interactions and steps taken to resolve issues
Responsibilities
  • Manage customer conversations across all our support via phone
  • Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
  • Proactively take steps to enhance the customer experience
  • Share relevant customer feedback to help us improve our offerings
Required skills and qualifications
  • Strong written and verbal communication skills
  • Graduate & undergraduate both can apply
  • Age limit 18 to 26 years male & female both can apply
  • Fresher candidate also can apply
  • Friendly and empathetic demeanor
  • Exceptional problem-solving ability
  • Ability to collaborate across departments and teams
Job Types: Full-time, Permanent, Fresher Salary: \xe2\x82\xb910,228.36 - \xe2\x82\xb917,036.76 per month Benefits:
  • Cell phone reimbursement
  • Flexible schedule
  • Work from home
Schedule:
  • Day shift
Supplemental pay types:
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Required)
Language:
  • Hindi (Required)
  • English (Required)
Shift availability:
  • Day Shift (Required)
Ability to Commute:
  • Nangloi Jat, Delhi, Delhi (Required)
Ability to Relocate:
  • Nangloi Jat, Delhi, Delhi: Relocate before starting work (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3232913
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nangloi Jat, Delhi, Delhi, India
  • Education
    Not mentioned
  • Experience
    Year