Customer Care Executive
Year Mumbai, Maharashtra, India
Job Description
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Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Job Type: Full-time Salary: 916,000.00 - 925,000.00 per month Benefits:
- Health insurance
- Provident Fund
- Day shift
- Yearly bonus
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
- Health insurance
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Job Detail
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Job IdJD3038784
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear